STOCK T.C website terms of use
Welcome to the STOCK website. These Terms & Conditions (“Terms”) govern your access to and use of our website, including its content, features and services.
By accessing or using this website, you agree to these Terms. If you do not agree, please refrain from using the website.
1. Who we are
This website is operated by Postal Food Co. Limited, operating under the STOCK name (“STOCK”, “we”, “us” or “our”), a company incorporated in Ontario, Canada.
Our business currently operates at our STOCK location in Toronto, Ontario.
References to STOCK throughout these Terms include the STOCK Grocer, STOCK Bar, catering services and private event services, unless otherwise specified.
2. Use of this website
You agree to use this website only for lawful purposes and in accordance with these Terms.
You must not:
Use the website for fraudulent, unlawful or misleading purposes.
Attempt to gain unauthorized access to the website, its systems or associated accounts.
Interfere with the website’s functionality, security or availability.
Upload or transmit malicious software, harmful code or inappropriate content.
Use any automated system to extract, copy or collect website content without our prior written permission.
You agree that any information you provide through our website, including contact details, booking inquiries and order information, is accurate and up to date.
We reserve the right to restrict or suspend access to the website if we reasonably believe that these Terms have been violated.
3. Website content & intellectual property
All content available on this website, including text, photographs, images, graphics, logos, videos, designs and other materials, is owned by STOCK or used with permission from the relevant rights holders.
This content is protected by applicable intellectual property and copyright laws.
You may access and use the website for personal, non-commercial purposes only. You may not reproduce, modify, distribute, publish, display or commercially exploit any website content without our prior written permission.
The STOCK name, logos and associated branding may not be used in a way that suggests an endorsement, affiliation or partnership without our written consent.
4. Products, pricing & availability
STOCK Grocer offers a selection of specialty grocery products, house-made items, prepared foods, beverages and other products.
We make reasonable efforts to ensure that product descriptions, photographs, prices and other information displayed on the website are accurate. However:
Product availability may vary and is subject to change without notice.
Product images are for illustrative purposes and may differ slightly from the actual products.
Prices, product descriptions and offerings may be updated at any time.
We reserve the right to correct errors, inaccuracies or omissions.
Certain products may be seasonal, available in limited quantities or subject to availability.
5. Online orders & payments
Some products and services available through the STOCK website may be purchased or ordered through our online ordering platforms, including Shopify and other third-party service providers.
When placing an order, you agree to provide accurate information and complete the payment process using an accepted payment method.
Orders are subject to product availability and acceptance by STOCK. An order confirmation or payment receipt does not necessarily guarantee availability if an unforeseen stock or processing issue arises. If we cannot fulfil an accepted order, we will contact you regarding the available options, including a refund where applicable.
Additional terms may apply to purchases made through third-party ordering platforms. Customers are responsible for reviewing those terms before completing a transaction.
Applicable taxes, delivery charges and other fees will be displayed during the ordering process, where relevant.
6. Pickup & delivery
STOCK may offer pickup and delivery services for selected products and orders.
Delivery availability, service areas, fees and estimated delivery times may vary depending on the order and delivery location.
Customers are responsible for providing accurate delivery information and ensuring someone is available to receive the order where required.
Delivery times are estimates and may be affected by circumstances outside our control.
Additional conditions may apply depending on the ordering platform or delivery provider used.
7. Catering services
STOCK offers catering services for corporate events, private celebrations, gatherings and other occasions.
Catering inquiries submitted through our website are requests for information only and do not constitute a confirmed order or booking.
All catering orders are subject to availability, applicable ordering deadlines and confirmation by our team.
Custom requests, menu adjustments and special arrangements must be discussed and confirmed directly with STOCK.
Specific payment, cancellation, pickup and delivery conditions may apply to catering orders and will be communicated during the ordering process or in the applicable catering agreement.
8. Events & private bookings
STOCK offers private event spaces and experiences for weddings, corporate gatherings, private dinners and other celebrations.
Submitting an event inquiry through our website does not constitute a confirmed booking.
All event bookings are subject to availability and written confirmation by our events team.
Confirmed bookings may require a separate event agreement, deposit, minimum spend or other payment arrangements.
Cancellation policies, payment schedules, guest capacities, event requirements and other conditions will be outlined in the applicable event agreement.
Where an event agreement is signed between STOCK and the customer, the terms of that agreement will govern the specific event booking. In the event of a conflict between these website Terms and the signed event agreement, the event agreement will prevail for that booking.
9. Restaurant reservations
Restaurant reservations may be made through our website or through third-party reservation platforms, including OpenTable.
Reservations are subject to availability and may be governed by additional terms and conditions established by the relevant reservation provider.
Any applicable cancellation policies, deposits, seating conditions or reservation requirements will be communicated during the booking process.
STOCK is not responsible for the operation or availability of third-party reservation platforms.
10. Alcohol purchases
STOCK Grocer offers a selection of alcoholic beverages, including wines, spirits and other products, subject to applicable Ontario laws and regulations.
By purchasing alcoholic beverages, you confirm that you meet the legal drinking age requirements in Ontario and any applicable age-verification requirements.
All alcohol sales, pickup and delivery arrangements are subject to applicable liquor licensing laws and regulations.
STOCK reserves the right to refuse an alcohol sale or delivery where required by law or where age or eligibility requirements cannot be verified.
Alcohol availability, purchasing conditions and delivery options may vary.
11. Third-party websites & services
Our website may contain links to third-party websites, platforms or services, including online ordering providers, payment processors, reservation platforms and delivery services.
These services are operated independently of STOCK and may be subject to their own terms, privacy policies and conditions.
STOCK does not control or assume responsibility for the content, availability, security or operation of third-party websites or services.
The inclusion of a third-party link does not imply endorsement or affiliation unless expressly stated.
12. Privacy & cookies
Your use of our website is also governed by our Privacy Policy and applicable Cookie Policy, which explain how we collect, use, store and protect personal information.
By using our website, you acknowledge that you have had the opportunity to review our Privacy Policy.
For more information, please refer to the Privacy Policy available on our website.
13. Website availability & limitation of liability
We make reasonable efforts to maintain the availability and functionality of our website. However, we do not guarantee that the website will always be accessible, uninterrupted, secure or free from errors.
Access to certain features or services may occasionally be suspended or restricted for maintenance, updates, technical issues or circumstances beyond our reasonable control.
To the extent permitted by applicable law, STOCK will not be responsible for indirect, incidental, special or consequential losses arising from the use of, or inability to use, this website.
We do not guarantee that files or content available through the website will be free from viruses or other harmful components. Users are responsible for maintaining appropriate security measures on their devices.
Nothing in these Terms excludes or limits any liability, warranty or consumer right that cannot legally be excluded or limited under applicable law, including applicable Ontario consumer protection legislation.
14. Changes to these terms
We reserve the right to update or amend these Terms from time to time to reflect changes to our services, website functionality, business operations or applicable legal requirements.
Any updates will be published on this page with a revised “Last updated” date.
Your continued use of the website following the publication of updated Terms constitutes acceptance of the revised Terms, to the extent permitted by applicable law.
15. Governing law
These Terms are governed by the laws of the Province of Ontario and the applicable laws of Canada.
Any disputes arising in connection with these Terms will be subject to the jurisdiction of the courts of Ontario, subject to any mandatory consumer protection rights or legal requirements that apply.
16. Severability & waiver
If any provision of these Terms is found to be invalid, unlawful or unenforceable, the remaining provisions will continue in full force and effect to the extent permitted by law.
Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision or any other provision in the future.
17. Contact us
If you have any questions, concerns or complaints regarding these Terms or the use of our website, please contact us:
Postal Food Co. Limited (STOCK)
Email: info@stocktc.com
Toronto, Ontario, Canada